Connect Outreach so Breakout can read Outreach users, sequences, prospects, accounts, and enroll approved prospects into Outreach sequences.
Prerequisites
Use an Outreach account with access to the sequences, prospects, accounts, and mailboxes your workflows need.
If workflows enroll prospects, the connected user must be allowed to create or update prospects and add them to the intended sequences.
Confirm that the target Outreach sequences are active and that their IDs or names match your workflow configuration.
Permissions
Outreach permission | Why Breakout needs it |
| Create, update, search, and sync prospects for outbound workflows. |
| Read and manage account records related to prospects. |
| Read sequences and enroll approved prospects into target sequences. |
| Check and manage a prospect's state inside a sequence. |
| Read sequence-step structure for workflow validation and reporting. |
| Resolve sending mailboxes used by sequence enrollment. |
| Fetch Outreach users for owner and sender matching. |
| Manage webhooks when workflow event sync is enabled. |
| Read or write call activity when Outreach workflows use call context. |
| Read mailing activity and message history. |
| Create, update, or read Outreach tasks for follow-up workflows. |
| Read and manage stages used by prospects or accounts. |
Allowing Breakout to access Outreach
Click your name to navigate to Settings
Click Integrations and then toggle the switch on in the Outreach card.
Sign in to Outreach.
Review and approve the requested permissions.
Return to Breakout and wait for the Outreach integration to show as Connected. It may take a few minutes for the status to update on the Integrations page.
If the Outreach approval window closes but the integration still doesn't show as connected, refresh the Integrations page.
If Outreach still appears as Disconnected, reconnect the integration and make sure you complete the Outreach approval process successfully.
Verifying the connection
The Outreach card should show as connected. Run a low-risk workflow that lists Outreach sequences or checks a known prospect.
If a sequence cannot be found, verify the workflow's provider sequence ID and confirm that the connected Outreach account can access that sequence.
Disconnecting or reconnecting Outreach
Disconnect in these cases:
Wrong Outreach user authorized the integration
OAuth grant was revoked
Need a different account to own sequence operations
Reconnect using the correct Outreach account.